Q1: What is your main product?
A: Our main product is wedding rings,but also make pendants, earrings, necklaces, bangles, etc.
Q2: What material you do?
A: 925 sterling silver, grade 2 titanium, 316L stainless steel, brass, tungsten, ceramic, carbon fiber, and plastic.
Q3: Can you do rings with customer brand Logo?
A: Yes, of course. We can either engraved logo on the surface of ring or laser logo inside of the ring.
Q4: Do you do OEM?
A: Yes, we provide both OEM and ODM service.
Q5: Should I pay for the samples?
A: Yes, we will let you know the sample charge base on your request. Normally, it around USD50.00~ USD100.00 for one design and one size of ring. The exact charge will be confirmed base on specific cases.
Q6: Can the sample charge be refunded?
A: Yes, full amount or partial amount will be refunded base on your actual order quantity for mass production. We will let you know it before you paying the sample charge.
Q7: How long will the plating color keep?
A: Electroplating color can keep one year, vacuum plating can keep 2~3 years under normal condition.
Q8: Can you support us for the after-sell service?
A: Yes, we can repair the goods for you by free they have quality problem. For other problems, we will charge you some repair cost.